Appendix A: Error Messages

This section contains a list of error messages and their codes.

Code

Error message content

Description

1001

XML Parsing error.

Error that occurred when parsing the XML request.

Check the XML syntax for your input data.

1002

Missing required tag.

Error the occurred due to missing of required information in the input data, for example, a document id, or the result count docs in the search request.

1003

Wrong SIETS storage.

Error occurred due to incorrect name of the SIETS storage.

Check if the SIETS storage name, IP address, and the port are correct.

1004

Invalid user name.

Error occurred due to incorrectly entered user name.

For information on user administration, see the SIETS Administration and Configuration Guide.

1005

User not allowed to login from that IP.

Error occurred due to restriction to login from that IP.

For information on user administration, see the SIETS Administration and Configuration Guide.

1006

Incorrect password.

Error occurred due to incorrectly entered password.

For information on user administration, see the SIETS Administration and Configuration Guide.

1008

Invalid command name.

Error occurred due to incorrectly entered command name.

Check the command name and if the SIETS API version corresponds to the SIETS server version.

1009

System is busy.

Error occurred due to a massive load.

Check that there are enough resources for the SIETS server, or that there are no hardware problems.

1010

Subsystem not responding.

Error occurred due to a fatal error.

Check if all SIETS server processes are running. For more information on SIETS server processes, see the SIETS Administration and Configuration Guide.

1012

Requested document does not exist.

Error occurred due to that a document with the ID does not exist in the SIETS storage for functions like replace, delete, or retrieve.

1013

Memory allocation failed.

Error occurred due to an internal error when trying to allocate memory.

Check if there is enough RAM for the SIETS server.

1014

Disk I/O error.

Error occurred due to an input or output error.

Check your hard disk for a damage or occupied disk space overflow.

1016

Internal error.

Error occurred due to a memory corruption.

This is a fatal error, possibly caused by a hardware damage, kernel panic, or software error.

1021

Document with that ID already exists.

Error occurred due to that a document with such ID already exists in the SIETS storage for the function insert.

1022

Corrupted data.

Error occurred due to an internal error in the SIETS storage. It can be caused by hardware damage or a severe software error.

For different SIETS versions the list of errors may slightly differ.

Reporting Problems

Problems that occur when working with SIETS can be reported to SIETS technical support.

To report a problem, provide the following to the technical support:

For contact information on technical support, see Contact Information.

For information on the SIETS log files, see the SIETS Administration and Configuration Guide.


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